Contents
I. Production Time
II. Delivery Areas
1. Countries with Free Shipping & No Extra Fees
2. Countries with Free Shipping & Customs Fees
III. Delivery Time
IV. Shipment Tracking
At Gamelady, we take product quality very seriously and strive to ensure that every player is 100% satisfied when they receive the product. At the same time, we also do our best to provide fast, reliable and safe delivery services.
To this end, we choose trustworthy logistics partners and carefully package each product to ensure safe and damage-free transportation. In addition, in order to protect everyone's privacy, we will not display any information related to the doll on the packaging appearance, so that you can receive the goods with peace of mind.
The following are our production and shipping policies:
I. Production Time
We usually process all orders within 24-48 working hours.
Since our products offer high-quality customization, the orders are fine-tuned and hand-trimmed in our factory, and each play doll is accepted and reviewed by our staff, which takes 2-3 weeks(excluding weekends and holidays)!
II. Delivery Areas
1.Countries with Free Shipping & No Extra Fees
• United States: Mostly shipping via UPS, free shipping, no customs fees.
• EU: We will provide a free, exclusive UPS shipping service that covers all customs duties and taxes.
• Countries from Southeast Asia (Thailand, Singapore, Vietnam, etc.): Free shipping, no customs fees.
• Japan: Free shipping, no customs fees via SAGAWA.
2.Countries with Free Shipping & Customs Fees
• UK, Switzerland, Norway, Canada, New Zealand and Australia: We offer a convenient service that paying import duties in advance.
III. Delivery Time
• US: Estimated delivery time: 7-15 days
• EU: Estimated delivery time: 10-20 days
• UK, Switzerland, Norway, Canada, New Zealand and Australia: Estimated delivery time: 10-15 days
• Japan: Estimated delivery time: 5-10 days
• Southeast Asian countries (Thailand, Singapore, Vietnam, etc.): Estimated delivery time: 7-15 days
IV. Shipment Tracking
Enter the tracking number and monitor the movement of your parcel.
If you have any questions about shipping, please contact our customer service team.
Robert L. –
Awork of art!
The quality of this doll is absolutely top notch, and you won’t be disappointed with therealism, just be careful with the weight of the dolls – they are heavy. l highly recommendYourdoll if you are considering buying one. Their customer service is simply top notch! Theyreally keep their promises! They are absolutely 100% reliable.
Adam H. –
Beautiful doll
She’s perfect.l can’t believe how real and gorgeous she looks.
Noonien X. –
Excellent Quality and Detail
I’m thrlled with my dol! she has excellent guality and attention to detail. The skin feels very lifelike, and the dlol is wellconstructed. The seller was prompt with delivery and discreet packaging. Highly recommend!
Adam –
I want to exoress mv ceep gratitude toPhEr than the deadline, all the parameters of the order correspond, the quality is great, the realism is thes, there is a receipt for the purchase, our baby is in the photo, support from the store throughout the entire journey and even after receiving it,ighest, after a while everything is like new, even a gift is included with thewavs in touch and happy to help with any questions from A to 2! Pleasant cooperation, always polite detailed connication and responsiveness,l wish it were like this everywhere!
Michael H. –
Amazing doll
What more can l say? She is such a great doll. A little heavy but totally fine and the clothesreally make her look lifelike. The customer service was amazing. Dora followed up with myorder until it was delivered, so thank you!
Ray J. –
excellent
An excellent shopping experience.lt’s not just the doll,but also the high-quality customer service. Will defnitely purchase again
Robert –
Grest Seryice
Jessica provided amazing service and detailwhen exchanging information on the production and delivery of the dol.l would recommend using them when trying to acquir
any products from the various selections they provide.
Ricardo R. –
Great service
The craftsmanship isoutstanding.and it feels so real.l’d also like to express mysinerethanks to lessica for her excellent support and guidance during the entire purchase
process.She made everything so easy and smooth.