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Contents

I. Production Time

II. Delivery Areas

1. Countries with Free Shipping & No Extra Fees
2. Countries with Free Shipping & Customs Fees

III. Delivery Time

IV. Shipment Tracking

At Gamelady, we take product quality very seriously and strive to ensure that every player is 100% satisfied when they receive the product. At the same time, we also do our best to provide fast, reliable and safe delivery services.

To this end, we choose trustworthy logistics partners and carefully package each product to ensure safe and damage-free transportation. In addition, in order to protect everyone's privacy, we will not display any information related to the doll on the packaging appearance, so that you can receive the goods with peace of mind.

The following are our production and shipping policies:

I. Production Time

We usually process all orders within 24-48 working hours.

Since our products offer high-quality customization, the orders are fine-tuned and hand-trimmed in our factory, and each play doll is accepted and reviewed by our staff, which takes 2-3 weeks(excluding weekends and holidays)!

II. Delivery Areas

1.Countries with Free Shipping & No Extra Fees

• United States: Mostly shipping via UPS, free shipping, no customs fees.
• EU: We will provide a free, exclusive UPS shipping service that covers all customs duties and taxes.
• Countries from Southeast Asia (Thailand, Singapore, Vietnam, etc.): Free shipping, no customs fees.
• Japan: Free shipping, no customs fees via SAGAWA.

2.Countries with Free Shipping & Customs Fees

• UK, Switzerland, Norway, Canada, New Zealand and Australia: We offer a convenient service that paying import duties in advance.

III. Delivery Time

• US: Estimated delivery time: 7-15 days
• EU: Estimated delivery time: 10-20 days
• UK, Switzerland, Norway, Canada, New Zealand and Australia: Estimated delivery time: 10-15 days
• Japan: Estimated delivery time: 5-10 days
• Southeast Asian countries (Thailand, Singapore, Vietnam, etc.): Estimated delivery time: 7-15 days

IV. Shipment Tracking

Enter the tracking number and monitor the movement of your parcel.
If you have any questions about shipping, please contact our customer service team.

Contents

I. Production Time

II. Delivery Areas

1. Countries with Free Shipping & No Extra Fees
2. Countries with Free Shipping & Customs Fees

III. Delivery Time

IV. Shipment Tracking

At Gamelady, we take product quality very seriously and strive to ensure that every player is 100% satisfied when they receive the product. At the same time, we also do our best to provide fast, reliable and safe delivery services.

To this end, we choose trustworthy logistics partners and carefully package each product to ensure safe and damage-free transportation. In addition, in order to protect everyone's privacy, we will not display any information related to the doll on the packaging appearance, so that you can receive the goods with peace of mind.

The following are our production and shipping policies:

I. Production Time

We usually process all orders within 24-48 working hours.

Since our products offer high-quality customization, the orders are fine-tuned and hand-trimmed in our factory, and each play doll is accepted and reviewed by our staff, which takes 2-3 weeks(excluding weekends and holidays)!

II. Delivery Areas

1.Countries with Free Shipping & No Extra Fees

• United States: Mostly shipping via UPS, free shipping, no customs fees.
• EU: We will provide a free, exclusive UPS shipping service that covers all customs duties and taxes.
• Countries from Southeast Asia (Thailand, Singapore, Vietnam, etc.): Free shipping, no customs fees.
• Japan: Free shipping, no customs fees via SAGAWA.

2.Countries with Free Shipping & Customs Fees

• UK, Switzerland, Norway, Canada, New Zealand and Australia: We offer a convenient service that paying import duties in advance.

III. Delivery Time

• US: Estimated delivery time: 7-15 days
• EU: Estimated delivery time: 10-20 days
• UK, Switzerland, Norway, Canada, New Zealand and Australia: Estimated delivery time: 10-15 days
• Japan: Estimated delivery time: 5-10 days
• Southeast Asian countries (Thailand, Singapore, Vietnam, etc.): Estimated delivery time: 7-15 days

IV. Shipment Tracking

Enter the tracking number and monitor the movement of your parcel.
If you have any questions about shipping, please contact our customer service team.